logo image links back to home page

Accessibility Statement

Uni & Good Friend Insurance Services, Inc. (hereinafter referred to as "UGF Insurance" or "the Company") is committed to providing an accessible, inclusive, and user-friendly experience for all visitors to our website. Our goal is to ensure that our website and digital content are accessible to individuals with disabilities, in compliance with the applicable federal, state, and local laws and regulations, including the Americans with Disabilities Act (ADA) and California's Unruh Civil Rights Act.

UGF Insurance continuously strives to improve the accessibility of our website and adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA success criteria, as published by the World Wide Web Consortium (W3C). These guidelines establish a set of recommendations for making web content more accessible to individuals with various disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological impairments.

To enhance the accessibility of our website and digital content, we have implemented the following features:

  • Text alternatives for non-text content, such as images, icons, and multimedia
  • Captions and transcripts for audio and video content
  • Readable and user-friendly typography, with adjustable font size and contrast
  • Keyboard navigation for users who rely on assistive technologies or cannot use a mouse
  • Consistent and clear page structure, including headings, labels, and landmarks Compatibility with popular screen reader software, such as JAWS, NVDA, and VoiceOver

Despite our best efforts to ensure the accessibility of our website, there may be some limitations or areas that need improvement. UGF Insurance acknowledges that it is not possible to anticipate every potential accessibility issue and that web technology is constantly evolving.

If you encounter any accessibility barriers while using our website, or if you have any suggestions or feedback to help us improve its accessibility, please contact us by email at info@ugfriend.com or by phone at (213) 388-7979. Our team will work diligently to address your concerns and provide a timely and effective solution.

UGF Insurance is committed to engaging in ongoing efforts to enhance the accessibility of our website and digital content. We value your feedback and appreciate your patience as we work to create an inclusive online environment for all users.


3580 Wilshire Blvd., Suite 1510 
 Los Angeles, CA 90010
disclosureprivacy policyaccessibility statementpowered by 22MIND